Delivery and returns
Delivery policy
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Processing Time: Orders are typically processed within 1-3 business days.
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Delivery Methods: We offer multiple delivery options, ranging from standard delivery to express delivery. The available options and corresponding fees will be displayed during checkout.
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Delivery Timeframes: Delivery times vary depending on the chosen delivery method and destination. Estimated delivery times will be provided when selecting the delivery option.
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Order Tracking: A tracking number will be emailed to you once your order has been shipped, allowing you to track its progress.
Return policy
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Return Period: Items can be returned within 7 days from the date of receipt.
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Item Condition: To be eligible for a return, items must be in their original condition, unused, with all tags and packaging intact.
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Return Process: To initiate a return, please contact our customer service. We will provide you with return instructions.
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Return Shipping Costs: Return shipping costs are the responsibility of the customer. We recommend using a trackable shipping method to ensure the security of your shipment.
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Refunds: Refunds will be issued once the returned items are received and inspected, using the original payment method.
Exceptions / Non-Returnable Items:
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Some categories of items cannot be returned. Please refer to our list of exceptions for more details.
For any questions regarding our delivery and returns policy, please do not hesitate to contact our customer service.